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Our workshop procedure
Please note that during the busy seasons, booking an appointment to drop off your cycle might be necessary.
When you leave your bicycle with us for repairs, our mechanics will always perform a free evaluation. Then, taking into account the evaluation as well as your requests for service, we'll send you a detailed quote with itemized parts and labour. We'll always send this quote on the day you leave us your cycle, as long as you leave it one hour or more before closing time. Once you accept or modify the quote, we'll add your cycle to our work list.
We always work off full, detailed estimates instead of grouped tune-up packages. That way, we can work precisely on what your bicycle needs and the quotes can be modified or reduced according to your budget and what repairs are more urgent.
Wait times can wax and wane, but we always do work in order of quote acceptance. Our team always work as fast as possible, we know how tough it is to be without the best form of transportation there is! We'll also always let you know of any changes to your quote and any delays that may come up.
No appointments needed to have a flat fixed, we always deal with them while-u-wait.
CUSTOM WHEEL LACING
Wheelbuilding is one of our specialties and something we a lot of pride in. We have a wide selection of rims and hubs, and all our spokes are cut and threaded in-house. Contact us or swing by any of the shops to plan your next wheelset!
If you have any special cycle needs or just have a question, please write in.